Outsourcing CX functions: Leveraging external providers to manage customer interactions, contact centers, and support operations.
Subscription-based CX models: Paying a recurring fee for access to CX tools, platforms, and services.
Scalable CX solutions: Adapting CX capabilities to meet changing business demands and customer volumes.
End-to-end CX management: Comprehensive oversight of the entire customer journey, from initial contact to post-purchase support.