Zoho & ERP


How smart that is! ERP online software – Cloud Computing! Such a Software – Generating accurate insight into performance by syncing with inventory, order management and financial data. The software in cloud computing allowing your company count with  simple and flexible tools and satisfy all its business processes in a scalable way, saving an average cost of 60% respect to traditional management systems.

Zoho ERP Online is a management software that controls all business, offering 360º view for each area of the company. Such a software helping your business grow faster, smarter and scale more efficiently, such an insight starting from customers, quotes, sales orders and invoices, to product inventory, work orders and process automation.

The benefits of software including but not limited to; Handling all sales orders, quotes, invoices and payments in one solution; Understanding the key business data of customers and clients; Determining inventory quota and increasing collaboration among team members and service-operations. Also the other main key benefits of Zoho ERP are as follows;

  • Customer, sales and lead management.
  • Marketing control: campaigns, statistics, ROI…
  • Budget and contribution
  • Processes: workflows, approval, notifications. Roles and hierarchy
  • Costs imputation
  • Sales orders, purchase orders.
  • Manage projects. Specific control in proyects of developments, works, assignments, resources…
  • Broadcast of personalized documentation and automation.
  • Orders and providers.
  • Purchases, sales, store, articles and stock control.
  • Logistic
  • Stock
  • Incidence management. Cases, solutions and customer website
  • Budget and automatic billing. Control of cashing
  • Issuance of accounting notes
  • Reports and graphics about business state
  • Integration of email modules, office automation, social media, mailing…

ERP & The Cloud

Since some of the Fortune 500 companies have spent billions of dollars over the last 20 years building, maintaining, upgrading, and customizing ERP products to make them more usable; To understand why, consider the differences between on-premise and cloud ERP.

Essentially, an on-premise ERP system lives on a company’s own servers and is customized according to its needs. It’s a system built for a single client and is typically maintained by the ERP vendor or partners with updates delivered maybe once or twice a year.

In contrast, public cloud ERP systems are standardized to meet the needs of a multitude of clients; and, though all the data are separated and secured, the application and intelligence layers are shared, and there’s a common UI. This offers some huge benefits. First, cloud ERP is typically more affordable. management is easier, so those savings are passed along.  Second, updates are pushed out to everyone at once, which delivers a competitive advantage. You’re not left waiting around for a vendor to update your custom ERP system. Third, if companies identify any issues or unmet needs with cloud ERP, they can push the vendor to deliver changes — the will of the crowd often prevails.

Shifting to the cloud also often requires changes to a company’s internal workings — changes that often turn out to be enormously beneficial. “The beauty of a cloud ERP system is, it forces many companies to clean up their data. Because a cloud ERP system is more standardized, it in turn forces standardization of the underlying data. It is simply good for business, because it gets everyone within a company working from a single, unified source of information. And it’s also crucial if a company wants to take advantage of another big benefit of cloud ERP systems; AI and machine learning.

ERP systems automates common, repetitive tasks. The benefits quickly become clear in finance departments in particular.  More can be done with less.

And intelligent cloud ERP, coupled with in-memory processing, can handle far more complex situations. An error can be detected in real time, and as the algorithms mature, there’s a lot less human intervention needed, and a lot more exception handling.

Indeed, access to real-time data is an outsize advantage of cloud ERP, and intelligent cloud ERP in particular. Instead of waiting weeks or months to get end-of-quarter results, an executive can run the numbers at any time, and adjust budget or strategy accordingly. Instead of hearing a day too late about a disruption on a production line, a manager can learn about a problem right away, and rest assured that the algorithm has initiated the appropriate solution.

It’s not only enabling people to pull information from the system, but also pushing information out, so people can act more quickly. And that can have a meaningful effect on the most important cohort — a company’s customers. Even though cloud ERP should essentially be invisible to customers, it enables better service, because more and better information is available. Customers should just have the impression that the employee serving them is more competent.

Artificial Intelligence (AI)  & ERP

Artificial Intelligence (AI)  will be one of the key determinants of how postmodern ERP deployments deliver value and competitive advantage to the business by 2021.

  1. Virtual assistants and bots, chatbots

In postmodern ERP strategies, Chatbots and VAs are currently most useful for casual users who find the user experience (UX) daunting and need a self-service experience that’s easier to use. Common deployments include recruiting and HR service delivery operations; benefits management; and supporting time and attendance, expense reporting and calendaring functions.

  1. AI in Conversational platforms

As postmodern ERP strategies usher in increasingly diverse applications to support them, conversational AI platforms fill a vital role in smoothing the UX for all involved. Organisations can create responsive and engaging UXs relatively quickly. Users are liberated from having to learn additional user interfaces because voice-driven conversational AI takes on the responsibility for learning what the user wants.

  1. Analytics

It has become sophisticated indeed. AI-driven analytics are increasingly becoming embedded within ERP, financial planning and analysis, and financial close applications, to support automation and human decision making. They’re providing more real-time descriptive, diagnostic, predictive and prescriptive analytics.

  1. Sensors, environments and smart objects

Great Potential – A broad range of technologies robotics, smart buildings and intelligence integrated with Internet of Things (IoT) applications – have the potential to significantly disrupt traditional ways of working in inventory and warehouse management, enterprise asset management, facilities maintenance, logistics and production capabilities.

  1. Human capital management

Full Support – Human capital management (HCM) technologies support enterprise efforts to recruit, deploy, develop and manage talent. The principal applications of AI across HCM domains are in recruiting, skills and jobs taxonomies, sentiment analysis and theme detection, recommendation engines and chatbots.

  1. Finance

Improving usability and providing general process support – Initial AI applications in postmodern ERP finance will occur during the next two to three years, in three areas – improving usability and providing general process support through the use of bots, chatbots and virtual assistants; improving and automating complex non-routine processes; and augmenting planning and financial forecasting. AI allows these efforts to leverage complex and diverse internal and external datasets in real-time.

  1. Procurement

Intelligent Identification – AI is delivered as a feature of a digital application in procurement – for automated inbound invoice processing; spend analysis; or contract analytics. One of the key applications is improving the end-user experience and guiding them to buy preferred products. The tools intelligently identify and deliver appropriate spend policies based on the stage of the procurement journey, complexity of procurement and history.


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IT & Helpdesk System


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